“I Was Thrilled To See What A Wonderful Job They Did” – Customer’s Respond

July 13, 2015

“I Was Thrilled To See What A Wonderful Job They Did”

We’re always glad to hear good news from our lawn care customers. We provide mowing and tree and hedge trimming services in Dallas, Austin, and Round Rock, Richardson, and more. To all our customers, thank you for trusting us with your lawn care. Here are just a few of the messages we’ve received from some of our satisfied customers:

Your guys came today and when I came home, I was thrilled to see what a wonderful job they did. I hardly recognized my own lawn. Very convenient. Thanks again
Alan Keenan

Your crews do such a great job. Thank you so much for taking care of my lawn.
Carol Biggerstaff

The tree and hedge crew arrived today and did a FABULOUS job!!! Thank you, thank you, thank you!
Robin Rawlins

Thanks again to all our customers for your support and feedback, while we continue grow and serve more of our community.

July, 13, 2015 Uncategorized

What Our Clients Say About Us

Kimberly McGauley

They always do a great job. Great customer service.

Chad Krasnow

Great customer service. There were some special items I needed addressed and they were very quick to respond.

Linnea Lemon

Affordable and reliable basic mow. Works for me. Gives me time to do the fussy work on the weekends

Tracy Bradley

GoMow has been very reliable and does a great job on our lawn every two weeks!

Sandy

These guys even mow wet grass and do a fantastic job! Daniel did a great job today and Paul does great with the scheduling and they all do great all the time so thank you very much and keep up the excellent work!

Abigail Chance

My lawn has never looked better!
They leave an immaculate lawn, the right height, edged and clean.
Good price & great service! I wouldn’t use any other.

Melessa Cowan

GoMow consistently does an excellent job. My yard has never looked better!

Caryn Borden

I love Gomow. This is our second year to use them, they are affordable and very accommodating to fit me in their schedule when I need additional services or an extra mow that is not part of my regular schedule. They are prompt to answer my questions and retuning phone calls, and always follow-up to see how they did with the "extras"

Amanda Fallis

Great work at a great price. They're so nice and get the job done so quickly. They're very open to make sure to let me know if they're going to be late or have to reschedule, but that's extremely rare. Love these guys!

Lorraine Kraft

Monday was the first time we used GoMow lawn care. It was a very pleasant experience. I am still kind of stunned about how fast they cut, edged and mowed our lawn and did an excellent of it.

John R. McMaude

I have used GoMow for about a year and I am thrilled with the service provided at the price quoted. If there is a challenge, the staff at GoMow fixes it quickly and follows up to make sure everything was taken care of to my satisfaction. Price and service second to none.

Jennifer Leal

This was my first lawn mowing service from GoMow. The price is very reasonable, and they did a good job. And they were quick! About 15- 20 minutes to do front, back, trimming and clean up.

Kevin Knebel

The crew was great. They were very reliable and went the extra mile to clean the yard

Shannon Kay

I LOVE Go Mow! They are so fast and efficient and the best pricing around! They do a great job with edging our sidewalk, weed eating our fence, and keeping our HOA happy! They are also fantastic at communicating if something comes up! Best mowing service around! Thank you!!! A++++++

Luke Edmonson

Been using GoMow for 6 years now and they consistently do little things that are more than I expect for a basic mowing service. Instead of blowing our magnolia leaves in a pile and and leave them for me, they'll bag them. When the crews are around, they are kind to our small kids considerate of the fact that we are loading them up for school some mornings. On the rare occasions I've had to contact them, Donna's helpful on the phone and while some may not like the e-mail notifications when there is a weather delay, it's very convenient for me when I'm at work. Personally, I've never had a problem receiving their e-mails, most likely because they are added to my address book. They do a good job of leaving our gate closed when they leave and the mowing, edging and blowing is consistently solid. One last thing that I've observed is that the crews don' t blow the clippings out into the street and blow them back in the yard. I appreciate that, as it's the neighborly thing to do!

Ernest Johns

From the first phone call to the team that comes out the GoMow group have been great. Everyone has been professional and courteous.
Recommend to all. 5 star

Justin Weeks

They are always on time, quick, clean and affordable. Also they respond fast to any issues, very nice office staff.

Harper McDonald

I've used GoMow for about two years now and haven't had any issues with service or quality. The trades are always on time and do great work. I've really enjoyed working with Paul Patterson, he is very responsive to emails and his customer service is top notch. In addition, the prices are very reasonable and GoMow provides flexible mowing options.

Judith M. Cairo

So I was told I would authorize the service they performed it. I was told it would be $45 and then they did the service and after it was down told me it would be $110. I get the call after the service was preformed and when I had a problem with being informed after the fact, especially after I was reassured that I would approve overages, I was told not to treat them as animals. It’s unacceptable behavior I was informed the CSRs don’t have a supervisor. I understand why they have this type of customer service. I would never use this company!!

R Cooper

These guys are awesome! Efficient, fast

Kimberly McGauley

They always do a great job. Great customer service.

Chad Krasnow

Great customer service. There were some special items I needed addressed and they were very quick to respond.

Linnea Lemon

Affordable and reliable basic mow. Works for me. Gives me time to do the fussy work on the weekends.

Tracy Bradley

GoMow has been very reliable and does a great job on our lawn every two weeks!

Bible Prophecy

Abigail Chance

My lawn has never looked better!
They leave an immaculate lawn, the right height, edged and clean.
Good price & great service! I wouldn’t use any other.

Amanda Fallis

Caryn Borden

John R. McMaude

Lorraine Kraft

Monday was the first time we used GoMow lawn care. It was a very pleasant experience. I am still kind of stunned about how fast they cut, edged and mowed our lawn and did an excellent of it.

Susan Willett

Although neither my husband nor myself enjoy yard work my husband does like mowing... I guess it's the immediate gratification you get at how pretty it looks right afterwards, so when my husband sprained his ankle he thought he would be back out mowing in three weeks tops.
Well, turns out his sprain was a break so he is unable to take care of the yard-and at this point we're not sure for how long.
Before we knew it the lawn was out of control. There were parts of it in the backyard that were five or 6 inches long. GoMow was recommended in one of our neighborhood blogs so I decided to take a look at their website. It was very easy to navigate and request a quote. I got a call back the very next day and was able to get details about how their service works and what the cost is. It turns out they come out to where we live on Fridays---- And they offered to come out that very Friday to mow. They offer either one time service at one rate (which seemed very reasonable in comparison to other lawn services ) or anything more than a total of 2 mows regardless of weekly or biweekly is offered at a discounted rate.
There are no contracts to sign and no obligation and the gentleman I spoke to also assured me that if I was not happy with their service, I was to call and let them know and they would take care of it immediately.
You can order their service to be done either weekly or biweekly. We chose weekly since this is spring and we seem to be getting quite a few rain showers.
I was scheduled and our yard-front and back!-would be mowed, edged and weed eating completed between 8-5.
(I'm hoping as the company grows they can give a little better idea of timing since we have dogs and would not want them out in the yard.)
When Friday arrived, as I was having coffee I heard some weed eaters running and sure enough GoMow was here and had started our lawn as promised. They did a fantastic job. The lawn looked so nice afterwards!
I could definitely see that the areas needing weed eating were taken care of and the lawn was edged which my husband only did once in a blue moon. Just makes everything look so defined and clean. We were both completely satisfied with the service we received and we are looking forward to next Friday.
The price is so reasonable that even when my husband's out of his cast and back on his feet we may still choose to continue their services!
Thanks for the great customer service-looking forward to a continued relationship!

Jennifer Leal

This was my first lawn mowing service from GoMow. The price is very reasonable, and they did a good job. And they were quick! About 15- 20 minutes to do front, back, trimming and clean up.

Shannon Kay

Rebekah Thomas

I did business with GoMow for a couple of seasons and the crews did an OK job. I have pretty simple landscaping. My first issue happened when I tried to plant some things in my backyard to improve my landscaping and their crews mowed it all down twice, even after I posted signs to not mow/weed there. They actually were very gracious when I called to complain and gave me my money back for the plants that had been destroyed. OK. Fast forward to this spring. My yard was overgrown and needed a mow badly. They said OK we need to charge you more because your grass is tall. Fine. I come home from work to find that they'd hadn't mowed so much as bent everything down and left all the overgrowth basically bent/thatched over on top. I wish I could add the pictures because its hard to explain, but I basically spent hours raking up this thatched top layer of deadness they left behind so that what was left of my lawn didn't die and I spent more money to buy seed to reseed my lawn where there were dead patches because they'd left all the old dead stuff on top. So I called them expecting that this would be like the last time and instead of doing the right thing and at least giving me some money back they insisted that their crew was blameless and pressed for payment - we went back and forth for a bit and I eventually thought the matter was settled but fast forward to now they have a collections agency calling me. Just beware that the crews they send out don't really care about your property and if my experience is any gauge, half the time they won't take any responsibility for damage done.

Luke Edmonson

Justin Weeks

They are always on time, quick, clean and affordable. Also they respond fast to any issues, very nice office staff.

Melessa Cowan

GoMow consistently does an excellent job. My yard has never looked better!

Alyssa DeBernardo

This company is beyond unprofessional. I’ve had problem after problem with them! First off I had a lock on my back gate, I supplied the company with the combination so their team could get back there when they came but time after time the back would not be mowed. Finally I found out that whoever was coming did not know how to open a combination lock, so just chose now to mow the whole yard. But the final straw for me was when They destroyed my summer waves above ground frame pool. I was putting it up for the season and hadn’t filled it with water yet. They came for their biweekly lawn service and it looked like they got it caught up in one of their machines. Big tears and gashes all around the whole pool liner. It had to totally be replaced at over $400. I called the company to complain and to ask to cancel my service, I also let them know that I wouldn’t be paying for the service because they destroyed my property. They said okay and cancelled my account. Now over a year later I’m being harassed by collection agencies over that service. Don’t do business with this company unless you want inconsistency on your lawn and terrible customer service. Their online platform is really the only plus side.

Peter P

Mowing customer since 2017. This spring I added shrub service to mulch the beds. The guys required little direction from me. They were fast! Cleanup was complete. I want this crew next time.

Harper McDonald

Esther Kolni

Service: Lawn mowing & maintenance
Positive: Professionalism, Responsiveness
GREAT!

Ernest Johns

From the first phone call to the team that comes out the GoMow group have been great. Everyone has been professional and courteous.
Recommend to all. 5 star

Kevin Knebel

The crew was great. They were very reliable and went the extra mile to clean the yard.

Michael U.

We have been using GoMow.com services for 2 months now. I'm really impressed! The customer service has been the best part. They set expectations well and clearly communicate what they can do and what they can't do. They also have a great website that allows you to change your account information, request specific services, and verify your next appointment. Likewise, the actual lawn care has been top notch. It's great knowing that you are going to come home to a freshly mowed and trimmed lawn with no drama.

Maurice M.

GoMow.com has been my lawn service for several years. They are dependable and take care of my yard even the certain items that I have requested with a very nice business like attitude. I would certainly recommend their services.

Jori P.

I have been using GoMow.com for a couple of years and their service is great! I love coming home on the day my yard has been mowed. Their service makes it easy, no worries about leaving a check for someone. Love it. I even use their bed crew to clean out my flower beds and remove leaves, etc.… once a year. Easy, reliable and dependable. Give them a try!

Lyndsey P.

I use Gomow.com twice a month and love the ease of the service!!! They do a great job consistently and I highly recommend them!!!

“I Was Thrilled To See What A Wonderful Job They Did” – Customer’s Respond

What Our Clients Say About Us

Kimberly McGauley

Chad Krasnow

Linnea Lemon

Tracy Bradley

Sandy

Abigail Chance

Melessa Cowan

Caryn Borden

Amanda Fallis

Lorraine Kraft

John R. McMaude

Jennifer Leal

Kevin Knebel

Shannon Kay

Luke Edmonson

Ernest Johns

Justin Weeks

Harper McDonald

Judith M. Cairo

R Cooper

Kimberly McGauley

Chad Krasnow

Linnea Lemon

Tracy Bradley

Bible Prophecy

Abigail Chance

Amanda Fallis

Caryn Borden

John R. McMaude

Lorraine Kraft

Susan Willett

Jennifer Leal

Shannon Kay

Rebekah Thomas

Luke Edmonson

Justin Weeks

Melessa Cowan

Alyssa DeBernardo

Peter P

Harper McDonald

Esther Kolni

Ernest Johns

Kevin Knebel

Michael U.

Maurice M.

Jori P.

Lyndsey P.

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